Most popular topics

We offer flexible ways for you to make payments to your account

Find out more

If your card has been lost or stolen, to protect your account from fraud, contact us immediately.

You can call us on:

United Kingdom: 0800 783 5881
From overseas: +44 121 817 7280

If you're a journalist and want to get in touch or find out more about Creation, you can contact us directly.

Please note this is for media enquiries only. If you are a customer please contact us here

Discover more about our innovative finance solutions and how they could help you grow your business on the BNP Paribas Personal Finance UK website.

How can we help? 

So we can answer your query quicker, please choose the relevant product or service. The quickest way to get in touch with a member of our team is by emailing through your Online Account Manager. This helps us locate your account and resolve your query faster.

Want to talk to us?

Customer enquiries

Loans Customers

(incl. motor) Customers

Credit Card Customers

Finance Agreement Customers

Motor Finance Agreement Customers

Write – General Correspondence

Creation Customer Enquiries
Chadwick House
Blenheim Court
B91 2AA

Signed applications should be returned to:

Creation Consumer Finance Limited PO Box 14455 Birmingham B25 9ER

Job Opportunities

If you’re interested in joining our winning team in an exciting, growing business, then view our current opportunities.