How can I make a Your Plan payment?

Direct Debit
By setting up a monthly Direct Debit, you don’t need to worry about remembering to make repayments - just set it up once and your repayments will be taken regularly. You also have protection under the Direct Debit Guarantee.

Online Account Manager
The easiest way to manage your account is using Online Account Manager (OAM). You can make payments, view transactions and update your details securely. If you are making a payment through your OAM, please allow 3 working days for the payment to reach us.

See our step-by-step guide on how to make a payment via the OAM.

Bank transfer
Your Plan account number must be quoted as a reference. Our bank account details to use to make your payment are below. Choose how much to pay and make a payment.
Please allow 5 working days for payments to reach us. Our payment details are:

Sort code: 40-63-84
Account Number: 86015017

Phone
Make payments using the Creation automated payment option over the phone.
Call 0371 402 8905* and choose option 1 to make a payment. 
Enter Your Plan account number and the amount you wish to pay. Have your bank card ready.