We know circumstances can change and things can happen that leave you with less money to pay your bills. If this is the case for you, please don’t worry, rest assured we have a team of dedicated colleagues who can work with you to assess your situation and offer tailored support to help you through this difficult time.
Please use the phone numbers below if you need help regarding:
In the meantime, if you require free, impartial advice on how to manage your finances, please see contact details for organisations and charities that could help you below.
Please be advised that you should continue to make your normal monthly repayments if you can afford to, as this is likely to be in your long-term interest.
Prioritise and/or consolidate your debts to make your repayments more affordable.
Check your insurance to make sure you get the best price and cover for your money
Shop wisely and make savings by potentially cutting back on non-essentials
Use free budgeting tools available online, for example at www.moneyadvice.co.uk
Contact one of the organisations below who offer free and confidential support and advice
0300 777 0107
British Banking Association
0207 216 8800
Citizens' Advice Bureau
Citizens' Advice Scotland
0131 550 1000
Money Advice Scotland
0141 572 0237
Money Advice Trust
0800 808 4000
0800 280 2816
StepChange Debt Charity
0800 138 1111