Creation Consumer Finance Limited Customer Care Report
Firm Name: Creation Consumer Finance Limited
Period covered in this report: 1 July 2018 - 31 December 2018
|Insurance & Pure Protection||0.66 per 1,000 policies in force||504||278||78.05%||9.71%||9.35%||Advising, selling and arranging.|
|Fixed Term Agreements||1.40 per 1,000 accounts||2,204||2,044||7.38%||61.88%||35.66%||General Admin/Customer Service|
Whilst our complaints volume is small, every piece of feedback counts so if you are not satisfied with the service you received, please get in touch.
The above figures are for Creation Consumer Finance Limited only and are taken from statistics reported to the Financial Conduct Authority for period 01 July 2018 - 31 December 2018.
Creation Consumer Finance Limited is authorised and regulated by the Financial Conduct Authority. The status can be checked on the Financial Conduct Authority's website (www.fca.org.uk) or by calling 0800 111 6768.