I’ve received a text message, who are you?

Creation provide finances for many well-known high street retailers, insurance brokers, motor finance companies and home improvements organisations including DFS, Sofaworks, Currys PC World and many more.

If you have made a purchase from such a retailer and have chosen to pay for your goods on finance, Creation may well be the provider of that finance. The text message is part of our post sale survey to make sure our partners’ customers are happy and satisfied.

What do I do next?

By completing our two-minute text survey you can help us provide you with the best possible service. We work hard to maintain great customer service, and believe our partners do too. The survey will help us confirm if the installation and delivery of your brand new goods were to your expectations.