Putting customers at the heart of what we do
Our mission is to provide straightforward financial products that support you with everyday life. Whether it’s a credit card to go on the family holiday you've been planning or a loan to do some home improvements, we have a product to help.
Being straightforward is important to us. Our customers have told us that they don't want complicated products and we've listened. Our products do what they say they do, with no hidden tricks or catches. You'll know everything about your product upfront and before you buy, so you'll never have any surprises down the line.
You can also be sure that you can contact us whenever you need to. Our customer care centre is UK based, and our staff are available to help you everyday of the year (excluding Christmas Day).