How do I make a Request for Personal Information / Data Subject Access Request (DSAR)?

A request for Personal Information can be made by calling us on

Card customers 0371 376 9214 

Finance Agreement Customers 0371 402 8905 

or by emailing us at

or by writing to us at 

Creation Customer Administration Team
Chadwick House
Blenheim Court
West Midlands
B91 2AA

Following receipt of your DSAR we will attempt to contact you to understand what personal data you are looking for and how we may securely provide you with it. We will look to provide you with all the requested data within 30 days.