Back to top

Who does Creation work with?


Creation works with many high street brands providing different types of finance solutions that meet your needs. Some of our largest partners include Currys PC World, DFS, Sofology, SCS, iGo4, ASDA, Marriott®, Flybe, Everton Football Club, Wolverhampton Wanderers, West Bromwich Albion and many more. 

Back to top

What products does Creation offer?


Creation offers different types of credit for customers. From the Creation branded credit cards to Partner credit cards – we want the best for you.

Creation also offers Personal Loans, so if you’re looking to do some home improvements or want a loan to buy a new car, use the loans calculator to get an instant quote.

If you’ve shopped with one of our partners and have chosen to spread the cost of your purchase over a fixed amount of time with a fixed monthly payment, Creation may be the provider of that finance.

We also provide insurance premium finance, so if you’ve opted to spread your insurance premium over several months, Creation may be your finance provider.

Back to top

How do I make a payment to Creation?


To make a payment on your card account, read our How to make a Credit or Store Card payment FAQ.

For finance agreements and insurance premium customers, you can find out how to make a payment here

Back to top

Who are Creation?


Creation is made up of Creation Financial Services Limited and Creation Consumer Finance Limited.

Between these two companies, Creation issues Credit Cards, Store Cards, Personal Loans and Retail Finance to direct customers, and through well-known high street retailers. Take a look a just a few of the partners that Creation work with.

Back to top

How can I contact Creation?


There are many ways to contact Creation. Visit the contact us page to find out more.

Back to top

Why is Creation on my bank statement?


Creation provides finance products for many well-known high street retailers, insurance brokers, motor finance companies and home improvements organisations. If you have made a purchase from such a retailer and have chosen to pay for your goods on finance, Creation may well be the provider of that Finance.

Creation will appear on your bank statement in relation to your regular finance payment amount. It can be confusing as you are likely to remember the retailer that you purchased through, rather than Creation who are providing your finance.

To find out what agreement you have with us, please locate the reference number next to the amount on your statement, and either call us on 0371 402 8905, or email us at customerenquiries@creation.co.uk, quoting this reference number. Calls may be recorded. Calls charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator.