Accessible communications
We've adapted our communications so they can be accessed in a wide variety of ways. Any information about our products and services can be supplied in a choice of formats within a reasonable timescale. Just let us know what you need.
Call us
- Card Customers
Call 0871 376 9214
- Finance Agreement customers
Call 0871 664 6500 - Emergency, lost or stolen cards:
UK: 0800 783 5881
Overseas: +44 121 712 6952
Lines are open weekdays 8.30am-9pm, Saturdays 8.30am-7.30pm and Sundays 10am-6pm.
Other
You can get the following account information in alternative formats such as Braille, large print and audio:
- Letters from us
- Card statements
- The PIN and card advice for your debit card or credit card
- Telephone and online passcodes
- Other information on request